Job Vacance- Hotel Sales and Marketing Officer
Location - Dar Es Salaam
Position Type- Full Time
Organization Type - Company.
Application Deadline - 31 July 2015
Role, responsibilities and accountabilities:
This position is vital to ensure our hotel is
profitable. You are responsible for generating sales across all our key
revenue streams (bed rooms, lunches, afternoon teas and evening meals; and any
special events).
You will ensure revenue & occupancy targets are
achieved by:
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Maximising key revenue streams to ensure
consistent usage of all hotel facilities.
§
Building relationships with potential and
past clients
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As required, attend trade shows, wedding
fairs, cold calling and networking events to bring new bookers and contacts
into the hotel.
§
Managing the processes we have in place to
collect customer feedback and comments.
§
Developing responses to all Trip Advisor
reviews for the owner’s sign off.
§
Identify positives and build on these to
improve our products.
§
Were the individual can be identified,
address negatives direct with the objective to turn a complainant into a loyal
customer.
§
Develop action plans with other departments
to eliminate negatives.
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Managing the Hotel’s customer database.
§
Implementing and editing our monthly
newsletter – content and implementation.
§
Establishing a process to ensure all new
customers and contacts are entered.
§
Improve the database segmentation.
§
Updating our website with i. all pricing
changes and events. ii. content for the blog. iii. Identifying those
sections which are “dated” and recommending replacement content
§
Working with the owner with the Hotel’s on
line Social Media presence. Identifying new relevant Social Media Platforms.
§
Setting up and managing a programme for our
Reception Hosts to assist you establish new contacts and prospects.
§
Work with the Operations Manager: To
review constantly our hospitality products and pricing and to develop the
Hotel’s Sales and Marketing Plan
Skills
You must be/have
• a strong “people person” with excellent communication skills;
• a positive, persuasive personality;
• a diligent attention to detail, whilst ensuring an exemplary experience for all customers.
• First-class written and presentation abilities are important, as are competent computer, Microsoft Office and database skills.
• You should be especially skilled at cold calling and other marketing techniques.
• You will be comfortable with Social Media platforms
• Some knowledge of the “Agent market” would be useful.
• Some photographic skills would be useful to capture “content” for Social Media.
• a strong “people person” with excellent communication skills;
• a positive, persuasive personality;
• a diligent attention to detail, whilst ensuring an exemplary experience for all customers.
• First-class written and presentation abilities are important, as are competent computer, Microsoft Office and database skills.
• You should be especially skilled at cold calling and other marketing techniques.
• You will be comfortable with Social Media platforms
• Some knowledge of the “Agent market” would be useful.
• Some photographic skills would be useful to capture “content” for Social Media.
Experience
A minimum of 3 years experience within sales
in the hospitality industry is preferred. With a proven track record of sales.
We would also consider College graduates with one to three years of sales experience, preferably in hotel sales or other hospitality industries.
We would also consider College graduates with one to three years of sales experience, preferably in hotel sales or other hospitality industries.
If you are qualified and interested, send your detailed CV
and passport size photo to hrconsult.mtes@yahoo.com
not later than 31 July 2015